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Payment: Payments are processed thru UsaEpay.com. We accept Visa, MasterCard, American Express and Discover.
Ordering & Shipping: All
orders Placed are shipped within 1-3 Business days Monday to Friday. Any Additional
Changes to your order will be sent to you via email, these changes can
be "Shipped", "Completed" Statuses. We will contact you via phone or email if we have questions regarding your order.
Shipping: We ship all packages
through USPS, FedEx or UPS. From the time your order is shipped
please allow at least 7-10 business days for the delivery of your package. Business days are Monday to Friday. All shipped or Completed orders will be emailed to you with Carrier tracking information.
Military Bases APO & FPO's: All
order being sent to Military Bases or APO/FPO will be shipped USPS Priority Mail (Standard Shipping times apply).
Sales Tax: We are required to charge the sales tax of 8% to
residents of California, and this will be automatically calculated at
checkout.
Return Policy: Okaybabs.net stands firmly behind all of our
products and are committed to your satisfaction. All items are subject
to a full refund (less shipping and handling costs). Upon
receipt of your order, please carefully check it against the invoice provided to you online to insure that all is correct. Please keep all packaging materials
and slips should you need to return an item(s).
If you are not
completely satisfied with your purchase, you must contact us within (24 Hours) of receipt. Products to be returned must be in the
originals package with all original materials and in the same condition
as when received. The customer is responsible for return shipping
costs. We will not allow returns on items that have gone past the (2)
Business day limit.
You MUST obtain an RMA prior to any Returns. After
contacting this office, you will be provided with a Return Merchandise
Authorization (RMA). The return must be shipped within (2)
days. Everything must be intact. Your refund will be issued via the same
payment method (Credit Card) , unless other arrangements have been made.
Customer Negligence: Any damages sustained by acts of negligence are not the responsibility of Okaybabs.net And items can not be refunded, exchanged or returned.
Defective Product : If you receive a
defective product please follow the RMA instructions above. We will
make arrangements to have a replacement item right away, at no
additional cost to you.
Clearance Sale Items/Layaway Plans: Items sold as clearance sale items or Layaway are FINAL sales no returns, exchanges.
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